![]() ![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please note that rentals handled by locations not owned or operated by Avis Budget Group (such as independently owned and operated licensees or international locations) may require additional time for response and resolution.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Location Code: Location Name: City: State: Zip: ATL: ATLANTA HARTSFIELD JACKSON INTL AIRPORT: College Park: GA: 30337: AUS: AUSTIN-BERGSTROM INTL AIRPORT: Austin: TX. ![]() In many cases, delays in responding to and resolving customer inquiries are the result of inaccurate or omitted important information. (For example, telephone, in writing via standard mail or electronic mail)Ĭorrect and complete information is very important in order for customer service to resolve your case quickly. Please be sure to include the following information in your correspondence: (Number: 05179829) whose registered address is at 6 Goods Yard Street, Manchester, M3 3BG, United Kingdom. In order for us to resolve your concerns, is important that you contact the correct customer service department to begin the process.Īlthough we recommend email or telephone as the fastest way to get your case resolved, standard mail is acceptable, but please allow more time for our representatives to receive your letter and look into the details surrounding your rental. Need to make an insurance claim or give us some feedback If your rental is finished, just enter: Email Booking reference number. If you choose to get in touch with us via electronic mail, please allow three business days for a response.Īvis Budget Group operates customer service departments for Avis Rent A Car, Budget Rent A Car and Budget Truck Rental. If you choose to get in touch with us via telephone, please make sure you have sufficient time so that our customer service representative can look into all the details surrounding your case to resolve the issue as quickly as possible. The details of your concern or complaint.(For example, by telephone, in writing via standard mail or electronic mail) Your contact information, including how you would like us to get back to you.To allow us to provide you with the best possible service, please be prepared to provide our customer service representative with complete details about your rental: Carla Car Rental offers 2 features such as, and. Carla Car Rental has 12 reviews with an overall consumer score of 3.9 out of 5.0. Carla Car Rental is a well-known car rental store which competes against other car rental stores like Avis, Budget and Hertz. If, for any reason, you are unable to resolve the issue at the rental location, the next step is to contact our customer service center. Carla Car Rental reviews and customer ratings for May 2023. ![]() The quickest and most efficient way to resolve an issue is to bring it to the attention of one of our employees at the rental location when you pick up or return your vehicle. If you were left unsatisfied by your rental with Avis, Budget or Budget Truck, please give us the chance to address the situation and keep your business. We welcome your feedback–whether positive or otherwise–because it gives us an opportunity to recognize our best employees for good work or learn how we can serve you better next time. We at Avis Budget Group hope you have an enjoyable and stress-free car rental experience each time you rent with us. ![]()
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